FAQ
Questions about your film
Can't find your answer? Write to contact@liora.video. A real person answers.
Ordering
How does it work?
Choose a style, add 5 to 90 photos from your phone and, if you like, a voice message. We make your film, a person watches it, and we send it to you by email.
Can I order now?
Ordering opens very soon. Write to us at contact@liora.video and we will tell you as soon as it is open. A real person reads every message.
How long does it take?
Most films are ready within 3 days. Need it sooner? Choose 24-hour express (+$39): your film is delivered within 24 hours of your complete order (photos uploaded and payment made), or the express fee is refunded automatically.
Does a person really check my film?
Yes. Every film is watched by a person before it reaches you.
Photos
How many photos can I use?
From 5 to 90. Up to 30 photos: $69; Up to 60 photos: $129; Up to 90 photos: $179. We never squeeze more photos on screen: your film simply gets longer, and you will see its exact length before you pay.
What kind of photos work best?
The photos on your phone are perfect. For old prints, photograph or scan them with your phone. We place every photo, read its date when it has one, and frame every face.
Do you change faces with AI?
No. Your photos appear as they are: placed, framed and animated, never re-drawn.
Formats & delivery
Which format should I choose?
16:9 for TVs, computers and YouTube; 9:16 for phones, Reels, Stories and TikTok. One format is included; want both? +$29 for the complete film in the other format.
How will I receive my film?
By email, with a private link. You download your film in HD, with a lighter version made for messaging apps. The link stays open for 90 days: download your film to keep it.
Can I change something after delivery?
Yes. One revision after delivery is included; an extra revision is $19.
Voice & music
Can I add my voice?
Yes. Record up to 30 seconds in your browser, upload a voice note or type a message read by a natural AI voice. Your words appear on screen as they are spoken, and you see them before you pay.
The voice message is +$29, and included with 90 photos.
What music is in the film?
Original music made for Liora, matched to the occasion and the style. No licensed tracks. You will choose among a few tracks when you order.
Who are the people in your examples?
Fictional characters, created with AI, so we never show a real family without permission. The voice in our letter sample is a synthetic voice too. Your film will star your own photos.
Privacy & payment
What happens to my photos?
They are used only to make your film (never to train AI, never shown to anyone without your permission) and deleted 30 days after delivery.
How do I pay?
With a secure Stripe checkout: card, Apple Pay or Google Pay. Prices are in US dollars, shown in full before you pay.
How much does a film cost?
From $69. $69 up to 30 photos, $129 up to 60 photos, $179 up to 90 photos, everything included: one format, original music, one revision after delivery and a private link for 90 days.
Ready when you are.
Pick a style, add your photos, and we take it from there.